How it works
At Hotel Copenhagen everything is quite simple, read here how it works. If you have any questions, feel free to contact us.
The reception is open from 7am - 11pm,
(with some exceptions between 11.30am - 2pm when we sometimes close the reception.)
Check in & check out
Check in from 3.00 pm till 11.00 pm.
Check out at latest 11.00 am.
A Continental breakfast buffet is served every morning between 7.15-10.30 am. It costs 70 DKK for adults and 50 DKK for children under 12.
Please contact the reception if you arrive late to Copenhagen.
You will pay when you arrive at the hotel or immediately if you make your reservation through our website. The hotel accepts the following credit cards: American Express, Visa, Mastercard, JCB and Dankort.
From the 7th of June 2017, the free parking at Hotel Copenhagen will be unavailable due to renovation. It will still be possible to park on the street for a fee. Hotel Copenhagen apologize for the inconvenience!
Hotel Copenhagen can´t guarantee availability on our limited parking spots, and they can´t be booked, but if they are free upon arrival they are free of cost for our guests.
Parking on the street is possible for a fee of 11 DKK/hour between 8 am and 11 pm and 3 DKK/hour between 11 pm and 8 am. Parking is free from Saturday 5 pm until Monday 8 am.
An exclusive possibility for safe parking is only a minute walk away from the hotel. The underground mechanic parking facilities is one of its kind in Europe where you step out of the car and let the parking facility do the parking.
For it to be possible to park in the underground parking facility you need to have a credit-card. The parking facility accepts most credit-cards as Visa, Mastercard, Diners Club and American Express. The fee for the parking facility is 11 DKK/hour between 8 am and 11 pm and 3 DKK/hour between 11 pm and 8 am. Parking is free from Saturday 5 pm until Monday 8 am.
1: Drive the car into the facility.
2: Put the car in free gear and pull the handbrake.
3: Step out of the car and register your credit-card in the machine outside.
4: The platform the car is parked on disappears into the parking facility.
5: Take your receipt.
Get your car:
1: Register receipt.
2: The money will be charged from your credit-card you registered before.
3: Step into the car and drive out.
You can store your valuables in the car since only you with the parking receipt can get your car. The automatic parking facility is located at Gunløgsgade one block from the hotel and 1 minute walk away.
A guest computer with free internet connection is available for our guests in the reception. We also offer Wi-fi against a fee.
You can rent bikes at our hotel at affordable prices. We also have helmets for the safety conscious.
Canal Tour, is a guided boat tour in Copenhagen's canals.
Jump on - Jump off bus is a guided bus tour that takes you around the sights of Copenhagen, with the opportunity to jump off and explore further. You can buy tickets to both attractions from us.
Is found in the reception. Our guests fax with no charge.
Our bar by the reception is open between 7.00 am - 11.00 pm. We can offer both warm and cold beverages.
You can change small foreign amounts into Danish kroner at our reception. Please let us know if you want to change money before you arrive.
Please note: The whole hotel is non-smoking, including all the rooms and the reception. There are outdoor spaces on each floor where it is allowed to smoke. If you smoke indoors you have to pay a fine of DKK 1500,-